SHIPPING POLICY

Courier Delivery Lead Time is the number of days it takes for the order to arrive starting from the day V LIVE GLOBAL Supported Logistics Partners has successfully picked up the order from seller.

If you are wondering where is your parcel, check it out with the steps in "How can I track my order's Shipping Status?".
If you suspect your order is missing in transit and wanted a refund, read "When and how can I apply for a return refund?" and "What are the supporting documents required for a refund request case?".

Please note that how fast you can receive your order determined by a few factors such as your delivery address of the and whether the seller shipped your order already. To understand better regarding whether the seller shipped your order, please do read "How can I track my order's Shipping Status?"..

After your order had been shipped, the courier will take some time to send it to you. You may refer the table below for V LIVE GLOBAL Supported Logistic Partner's Delivery Lead Time:

*Days calculation excludes public holidays which differs by state and logistic provider non-working days.